Privacy Policy

Who I am

Clym Smith is the data controller for personal information collected through this website. If you have any questions about this Privacy Policy or how your data is handled, you can contact me at: contact@clymm.co.uk

What information I collect

• Contact details you provide, such as your name, email address, phone number and company name.
• Information you include in messages sent through a contact form or by email.
• Technical information such as IP address, browser type, device information and pages visited, where collected through analytics or server logs.
• Cookie-related information where cookies are used on the website.

How I use your information

• To respond to enquiries and communicate with potential or existing clients.
• To provide and improve my services.
• To maintain the security and performance of the website.
• To understand how visitors use the website, where analytics tools are enabled.
• To comply with legal or regulatory obligations.

Lawful bases for processing

I process personal information only where I have a lawful basis to do so, including to take steps at your request before entering into a contract, for my legitimate interests in running and improving my business and website, to comply with legal obligations, or where you have given consent (for example, for certain cookies, where required).

How I share your information

I do not sell your personal information. I may share it with trusted service providers who help me operate the website or business, such as website hosting, analytics, email or IT support providers, and where required by law, regulation or legal process.

How long I keep your information

I keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, provide services, keep appropriate business records and comply with legal obligations.

Data security

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Cookies and analytics

This website may use cookies and similar technologies to help it function, improve user experience and understand website traffic. If non-essential cookies or analytics are used, they should only be set where required consent has been obtained.

Your rights

Depending on your circumstances, you may have the right to request access to your personal information, ask for it to be corrected or deleted, object to or restrict certain processing, and request data portability. Where processing is based on consent, you may withdraw that consent at any time. You may also have the right to complain to the UK Information Commissioner's Office if you believe your data has been handled unlawfully.

Please contact us at contact@clymm.co.uk to make a request